Privacy Policy
Last updated: 24 June 2025
At Blossom’s House of Flowers, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website or services.
1. Who We Are
Blossom’s House of Flowers
Website: https://www.blossomshouseofflowers.com
Address: 112 The Concourse, Skelmersdale, WN8 6LJ, United Kingdom
Email: celebrationsflorist1981@gmail.com
2. What Information We Collect
We may collect the following types of personal data:
Your name, email address, phone number, and delivery address
Billing and payment details (processed securely through third-party providers)
Order history and communication preferences
IP address, browser type, and device information
Website usage data through cookies and analytics
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you regarding purchases or enquiries
Send promotional emails (if you've opted in)
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
4. Sharing Your Data
We do not sell your personal data.
We only share data with trusted third parties who help us deliver our services, such as:
Payment processors (e.g. Stripe, PayPal)
Delivery couriers
Website hosting and email marketing platforms
5. Cookies
Our website uses cookies to:
Improve site functionality
Understand user behaviour
Offer a personalised experience
You can manage or disable cookies in your browser settings. For more information, see our Cookie Policy.
6. How We Protect Your Data
We take your data security seriously. Measures we use include:
SSL encryption across our website
Secure third-party payment gateways
Access controls and internal data protection practices
7. Your Rights
Under UK data protection laws (UK GDPR), you have the right to:
Request access to the data we hold about you
Ask us to correct or delete your data
Withdraw your consent for marketing at any time
Object to or restrict certain data uses
Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Data Retention
We keep your data only for as long as necessary:
To fulfil your orders or services
To meet legal or regulatory obligations (e.g. financial records)
For up to 6 years in line with HMRC requirements
For any privacy concerns, questions, or data access requests, please contact:
Email: celebrationsflorist1981@gmail.com
Post: Blossom’s House of Flowers
112 The Concourse, Skelmersdale, WN8 6LJ, United Kingdom
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in the law or how we operate. The latest version will always be published on our website with the date of last update.